This policy applies to information we collect about: visitors to our website, people who do business with us and people who register for our newsletter and other updates.


1 The information we collect about you

We may collect personal information from you. Personal information may include your name, postal address, email address, telephone number and date of birth amongst other things. Most of the personal information we collect will be provided by you. Occasionally we may receive information about you from other sources (such as your bank, employer and credit reference agencies) which we will add to the information which we already hold about you in order to help us provide legal services.

2 How we will use the information about you

We gather this information to allow us to provide the services requested and to carry out marketing of other products and services that we believe may be of interest to you. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3 Marketing

We may wish to provide you with information about us, our employees and/or any other service we think may be of interest to you. If you would rather not receive this information, please send an email message to info@skyephysio.co.uk stating ‘please do not send me any marketing material’. If you agree to us providing you with marketing information, you can always opt out at a later date.

4 Cookies and other information-gathering technologies


4.1 Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

4.2 For more information on which cookies we use and how we use them, see our Cookies policy.


5 How we protect your information

We will use all reasonable efforts to safeguard your personal information such as firewalls, browser certification technology, encryption, limited access, use of passwords, etc as appropriate. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6 Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to info@skyephysio.co.uk or send a letter to us. We may make a small charge for this service. We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Skye Physio changes, for example if you change your email address or name, please let us know the correct details by sending an email to your usual contact, or if you do not have a usual contact info@skyephysio.co.uk. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

7 Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

8 Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 1 April 2016.

9 Links to other websites

Our website contains links to other websites. This privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.

 

 

Regular treatments at The Physiotherapy Clinic are the best money I spend. Tracey immediately spotted things a dozen previous physios had missed for years and soon I hardly needed my walking stick any more. Likewise with my M.E. - Doctors couldn't help, and whilst I was skeptical of acupuncture at first, I can't argue with the results. There's no cure for M.E. yet, but Tracey's professional, empirical approach has kept me fit to work for over ten years.
PHYSIOTHERAPY AND ACUPUNCTURE, PETE W
Thank you for the excellent treatment I have received since becoming a patient in your clinic. You quickly spotted the problem with my feet and recommended a course of action which I am very pleased to say has seen a major relief of discomfort in my feet and legs.
PHYSIOTHERAPY AND HYDROTHERAPY, MARGARET W
Christine has provided me with a very successful series of treatments for a chronic back complaint plus the aftermath of a torn Achilles tendon. She communicates in a serious yet friendly manner giving first class advice. I cant recommend her highly enough.
MARK HARRINGTON, CEO, CRISTAL INTERNATIONAL STANDARDS
When it comes to physiotherapists there are plenty of choices that provide a good service , but Chrissy provides an excellent service. She has enabled my body to be fit and healthy to ensure I can play and compete my golf at international level. Chrissy has given my body the health and confidence to push and achieve my goals. Chrissy has been my physiotherapist for 5 years and always works with you to understand the required treatment for the injury but also links it to your state of mind and life choices.
Patricia Fernon - Welsh Senior International Golfer
I walked into Chrissy's clinic, I say walked I mean limped, with crutches and a pillow. After just one session I walked out unaided, no crutches and feeling so much more confident. I'm not an average case but Chrissy worked with me tirelessly to improve my physical and emotional well being. She provides the highest professional care, you never feel like a number, her service is very personal. Her knowledge and bedside manner are second to none and I would never trust anyone else with my care.
Emma Low
My husband came for a treatment for back pain this weekend, he said it was excellent, a really thorough history was taken and Chrissy seemed genuinely interested. It was a very comprehensive treatment and he went as far as to say it was one of the best consultations he has ever had. Many thanks
Michelle Harris
Had a massage from Christine while suffering back pain and sciatica pain while pregnant. She really did (and does) work wonders! I felt amazing afterwards!! Highly recommend as the best physiotherapist around.
Sarah Lousie Watkins
Chrissy is amazing best physio I've seen and I've seen a few, Chrissy helped me before and after surgery and when I went abroad she was messaging me seeing how my knee was and giving me tips and exercises to do! She's amazing and helped me loads.
Charlotte Lee